Help Center
Troubleshooting
Quick fixes for common WebChatSales and Abby issues — chat, widget install, dashboard, and emails. Open a topic below for steps.
Abby chat
Issues while chatting with Abby on your website or webchatsales.com.
Website widget / install
Problems with the chat bubble on a client website.
Dashboard & login
Access and monitoring inside the WebChatSales dashboard.
Emails & alerts
Lead alerts and confirmation emails.
Still need help?
Email us with the page URL, what you tried, and a screenshot if possible.